Payment Details

The “Payment Details” report in Reports module of Retention CRM provides Nonprofits, Associations and Chambers of Commerce with a detailed breakdown of individual Payments made by their contacts. It allows you to filter and analyze donations based on various criteria, providing valuable insights into your donor base and fundraising efforts.

General Functionality of “Payment Details” report

• Donor Name: Name of the individual or organization who made the Payment.
• Donor Email: Email address associated with the donor.
• Payment Date: Date on which the Payment was received.
• Donor Phone: Phone number associated with the donor (if provided).
• Financial Type: Category of the Payment (e.g., Membership Dues, Event Donation, General Donation).

Nursing Association Context:

• Donor Name: This could be the name of an individual nurse member, a healthcare institution, or a pharmaceutical company that supports the association.
• Donor Email: Email address used by the donor for communication.
• Payment Date: Tracks when the donation was received, helping identify trends in giving behavior (e.g., seasonal spikes).
• Donor Phone: While not always relevant, it provides an alternative contact method.
• Financial Type: This helps categorize donations for specific purposes within the nursing association. Examples include:
  • Membership Dues: Annual or monthly fees paid by nurse members.
  • Conference Registration: Fees for attending educational conferences or workshops.
  • Scholarship Fund: Donations dedicated to supporting nursing students financially.
  • Advocacy Fund: Payments used for lobbying efforts or political campaigns promoting nursing interests.

Additional Options and Filters:

The Payment Details report offers various filters to narrow down the results based on specific criteria. Here’s how these options can be utilized in the context of a nursing association:

Column	Order	Section Header / Group By	Page Break	Description (Nursing Association Context)
Contact Source	Optional	Filter	No	Identifies how the donor learned about your association (e.g., website, event, referral from another member).
Campaign	Optional	Filter	No	Allows filtering by specific fundraising campaigns (e.g., campaign to raise funds for new educational resources for nurses).
Payment Status	Optional	Filter	No	Shows the status of the Payment (e.g., Completed, Pending, Refunded).
Custom Fields	Optional	Group By	Optional	Enables grouping by custom fields you created for specific information (e.g., member type, area of nursing specialty).

Using “Payment Details” report in Association Management

A hypothetical scenario showcasing how a nursing association can leverage the Payment Details report:

The association wants to analyze donations received during their annual fundraising campaign for scholarships. They use the report with the following filters:

• Financial Type: Scholarship Fund
• Payment Date: Filter for the campaign duration

This report provides details on:

• Donor Names: Names of individuals or organizations who donated to the scholarship fund.
• Payment Amounts: Shows the specific amount donated by each contributor/donor.
• Donor Emails: Allows sending personalized thank you emails to each donor.

By analyzing this data, the association can:

• Identify major donors for potential future solicitations.
• Recognize and appreciate Payments from all supporters.
• Track the success of their fundraising campaign and identify areas for improvement in future efforts.

More Use Cases for Associations, Chambers of Commerce and Nonprofits

Nonprofit Fundraising Analysis

Imagine a non-profit that runs a homeless shelter. They can use the Payment Details report to analyze donations received throughout the year. By filtering the report by Financial Type (e.g., “General Donation”) and Payment Date, they can identify seasonal trends in giving. This helps them plan fundraising campaigns strategically, focusing their efforts during times when donations are historically lower. Additionally, they can use the report to identify major donors and personalize thank-you messages (using Donor Email).

Chamber of Commerce Membership Analysis

A Chamber of Commerce can leverage the Payment Details report to understand their membership base better. By filtering the report by Financial Type (e.g., “Membership Dues”) and Payment Status (e.g., “Completed”), they can create a list of current members. This allows them to target specific demographics with membership renewal campaigns or send out exclusive member benefits information.

Association Event Sponsorship Analysis

An association that organizes conferences can utilize the Payment Details report to assess sponsorship revenue. By filtering the report by Financial Type (e.g., “Conference Sponsorship”) and Payment Date (e.g., time frame surrounding the conference), they can identify sponsors and the amount of their Payment. This helps them understand the return on investment (ROI) for sponsorships and potentially reach out to high-value sponsors for future events.

The Payment Details report empowers Nonprofits, Associations and Chambers of Commerce to gain valuable insights into the payer base within their contact database in Retention CRM and optimize their membership management, event management and fundraising management strategies, ultimately supporting their mission.